Healthyr Horizon™ & SCOUT

Smart Patient Companion

One connected layer of support for the moments between care.

Healthyr Horizon™ helps turn care plans into practical action in everyday life.

It brings clinical guidance, lifestyle tools, and meaningful data into one experience designed to help people follow through between visits.

Across engaged Care+ cohorts, members see:

5–15 lbs average monthly weight loss

~1.5% A1c reduction

~40% improvement in blood pressure control

SCOUT: Smart Patient Companion

Data doesn’t change behavior. Daily guidance does.

SCOUT turns clinical intent into daily action — with conversations that feel human, supportive, and personalized to the member.

SCOUT drives meaningful engagement through:

  • Adaptive tone + pacing
    (meets the member where they are)

  • Motivational interviewing logic
    (reduces resistance, increases follow-through)

  • Sentiment + context awareness
    (responds to stress, fatigue, overwhelm)

  • Mental wellness reflection
    (micro-support built into the journey)

  • Personalized micro-actions
    (small steps that compound)

  • Guided journaling
    (structured insights, not empty prompts)

  • Cognitive-behavioral reinforcement
    (habits that stick)

  • Disease-state education
    in simple, supportive language

Programs using SCOUT consistently achieve 2+ meaningful engagements per user per day — roughly 8–10× higher than typical digital health norms.

SCOUT OPS: Intelligent Operations Automation

Automation that clears the operational bottleneck.

SCOUT OPS removes friction from everyday healthcare workflows — so members get answers faster and teams don’t drown in tier-one tasks.

Automates and orchestrates tier-one workflows such as:

  • Benefits & eligibility verification

  • Pharmacy and refill support

  • Navigation to the right care setting (in-network / virtual / PCP)

  • Prior authorization status checks

  • Claims status and resolution routing

  • Scheduling and follow-up coordination

Organizations see up to a 60%+ reduction in administrative burden, faster access-to-care, and fewer service silos — without adding headcount.

Technology You Can Trust, Built to Protect and Perform

  • i1 HITRUST Certification

    Healthyr Horizon protects sensitive information, especially healthcare data, based on the HITRUST CSF, a comprehensive framework that unifies standards like HIPAA, NIST, and ISO.

  • SOC 2 Certification

    Our platform adheres to SOC 2 standards, demonstrating our commitment to safeguarding data and delivering reliable, secure services.

  • HIPAA Compliance

    Healthyr Horizon meets rigorous HIPAA standards to ensure the confidentiality, integrity, and security of protected health information.

  • Real-Time Monitoring

    Our proactive monitoring tools identify and address potential security threats in real-time, ensuring uninterrupted protection for all users.